CFPB consumer complaint surge intelligence (monthly)

Commercial use OKFreshLicense: CC0-1.0

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Company x product complaint-surge intelligence from the official keyless CFPB Consumer Complaint Database search API (aggregate counts only, no narratives or personal data). For companies with >= 100 complaints in the trailing 30 complete days: pair counts vs the prior 30 days, company-share, growth, and a documented 0-100 complaint-surge score (55% winsorized growth + 45% log volume) ranked as surge_rank, plus company-level context (timely-response rate, top issue, top company response) from the same aggregations. Company names are canonicalized (suffix-stripped join keys, not legal-entity claims); the 11 CFPB product labels map to a closed category taxonomy. Caveats: credit-reporting disputes dominate (~94% of volume); complaints are consumer allegations, not adjudicated findings; the feed lags the real calendar by ~15 days. Primary key: pair_id. Cadence: monthly.

Source: CFPB consumer complaint surge intelligence (agent-curated)
Rows: 192
Columns: 28
Source cadence: Monthly
Last refreshed: Sep 26, 2026
Theme: finance

Column	Type	Description
pair_id	string	Deterministic 16-hex pair key (company_canonical + product_category).
company	string	Company name as reported to the CFPB.
company_canonical	string	Canonical company key: uppercased, punctuation stripped, trailing corporate suffixes removed. Join key, not a legal-entity claim.
product	string	CFPB product label, as published.
product_category	string	Closed 11-category product taxonomy (exact map).
country_code	string	Constant USA (CFPB is US-only).
complaints_recent_30d	integer	Complaints for the pair in the trailing 30 complete days. (unit: complaints)
complaints_prior_30d	integer	Complaints for the pair in the 30 days before that. (unit: complaints)
share_of_company_recent_pct	float	Pair's share of the company's trailing-30d complaints. (unit: pct)
growth_pct	float	100*(recent-prior)/prior; null when prior = 0 (new_pair). (unit: pct)
new_pair	integer	1 when the pair had zero complaints in the prior window. (unit: 0/1)
surge_score	float	0-100 composite: 55% winsorized growth_norm (clip +/-300 pct; new pairs score max) + 45% min-max log10 volume. (unit: 0-100)
surge_rank	integer	Deterministic rank: surge_score desc, complaints_recent_30d desc, pair_id asc. (unit: rank)
company_total_recent	integer	Company's total trailing-30d complaints (all products). (unit: complaints)
company_total_prior	integer	Company's total prior-30d complaints (all products). (unit: complaints)
company_timely_pct_recent	float	Company's timely-response share (recent window). (unit: pct)
company_timely_pct_prior	float	Company's timely-response share (prior window). (unit: pct)
company_top_issue_recent	string	Company's top complaint issue (recent window).
company_top_issue_share_pct	float	Share of the top issue in company volume. (unit: pct)
company_top_response_recent	string	Company's most common response (recent window).
company_top_response_share_pct	float	Share of the top response in company volume. (unit: pct)
asof_date	string	Last complete day (feed last_updated local date - 1). (unit: date)
window_recent_start	string	Recent window start. (unit: date)
window_recent_end	string	Recent window end. (unit: date)
window_prior_start	string	Prior window start. (unit: date)
window_prior_end	string	Prior window end. (unit: date)
source_url	string	Exact CFPB API query behind this pair. (unit: URL)
row_hash	string	Deterministic 16-hex row hash.

First 10 sample rows — a preview, not the complete dataset.

pair_id	company	company_canonical	product	product_category	country_code	complaints_recent_30d	complaints_prior_30d	share_of_company_recent_pct	growth_pct	surge_score	surge_rank	company_total_recent	company_total_prior	company_timely_pct_recent	company_timely_pct_prior	company_top_issue_recent	company_top_issue_share_pct	company_top_response_recent	company_top_response_share_pct	asof_date	window_recent_start	window_recent_end	window_prior_start	window_prior_end	source_url	row_hash
e2db764e55d6e647	TRANSUNION INTERMEDIATE HOLDINGS, INC.	TRANSUNION	Credit reporting or other personal consumer reports	credit_reporting	USA	241,733	217,010	99.75	11.39	73.54	1	242,348	217,727	100	100	Incorrect information on your report	59.92	In progress	72.58	2026-09-24	2026-08-26	2026-09-24	2026-07-27	2026-08-25	https://www.consumerfinance.gov/data-research/consumer-complaints/search/api/v1/?size=0&company=TRANSUNION%20INTERMEDIATE%20HOLDINGS%2C%20INC.&date_received_min=2026-08-26&date_received_max=2026-09-24	74f70e54df34c94e
6a25afbb8584bd3e	Experian Information Solutions Inc.	EXPERIAN INFORMATION SOLUTIONS	Credit reporting or other personal consumer reports	credit_reporting	USA	167,506	192,411	99.67	-12.94	69.51	2	168,064	193,142	100	100	Incorrect information on your report	60.17	In progress	98.33	2026-09-24	2026-08-26	2026-09-24	2026-07-27	2026-08-25	https://www.consumerfinance.gov/data-research/consumer-complaints/search/api/v1/?size=0&company=Experian%20Information%20Solutions%20Inc.&date_received_min=2026-08-26&date_received_max=2026-09-24	791e4364407d91b0
9d257dde7703777c	EQUIFAX, INC.	EQUIFAX	Credit reporting or other personal consumer reports	credit_reporting	USA	144,457	182,581	99.75	-20.88	68.05	3	144,817	183,108	100	100	Incorrect information on your report	61.05	Closed with explanation	53.13	2026-09-24	2026-08-26	2026-09-24	2026-07-27	2026-08-25	https://www.consumerfinance.gov/data-research/consumer-complaints/search/api/v1/?size=0&company=EQUIFAX%2C%20INC.&date_received_min=2026-08-26&date_received_max=2026-09-24	55f25e7e8be16609
68ce4a2240576133	CL Holdings LLC	CL	Debt collection	debt_collection	USA	2,057	2,032	88.32	1.23	49.14	4	2,329	2,366	100	100	Attempts to collect debt not owed	52.3	Closed with non-monetary relief	90.94	2026-09-24	2026-08-26	2026-09-24	2026-07-27	2026-08-25	https://www.consumerfinance.gov/data-research/consumer-complaints/search/api/v1/?size=0&company=CL%20Holdings%20LLC&date_received_min=2026-08-26&date_received_max=2026-09-24	17fe35ce59d49e7d
ae2b3ba6f01f3deb	LEXISNEXIS	LEXISNEXIS	Credit reporting or other personal consumer reports	credit_reporting	USA	2,390	3,153	100	-24.2	47.55	5	2,390	3,162	99.96	99.97	Incorrect information on your report	68.58	Closed with explanation	72.59	2026-09-24	2026-08-26	2026-09-24	2026-07-27	2026-08-25	https://www.consumerfinance.gov/data-research/consumer-complaints/search/api/v1/?size=0&company=LEXISNEXIS&date_received_min=2026-08-26&date_received_max=2026-09-24	5dfc9d9b7682593a
fa6c31417812ea29	Resurgent Capital Services L.P.	RESURGENT CAPITAL	Debt collection	debt_collection	USA	1,173	1,237	77.48	-5.17	45.79	6	1,514	1,657	100	100	Attempts to collect debt not owed	27.54	Closed with explanation	70.81	2026-09-24	2026-08-26	2026-09-24	2026-07-27	2026-08-25	https://www.consumerfinance.gov/data-research/consumer-complaints/search/api/v1/?size=0&company=Resurgent%20Capital%20Services%20L.P.&date_received_min=2026-08-26&date_received_max=2026-09-24	cbafb77b7cc2568b
c36f358952733cad	Portfolio Recovery Associates, LLC	PORTFOLIO RECOVERY ASSOCIATES	Debt collection	debt_collection	USA	1,295	1,482	86.39	-12.62	45.59	7	1,499	1,757	100	100	Attempts to collect debt not owed	50.23	In progress	54.3	2026-09-24	2026-08-26	2026-09-24	2026-07-27	2026-08-25	https://www.consumerfinance.gov/data-research/consumer-complaints/search/api/v1/?size=0&company=Portfolio%20Recovery%20Associates%2C%20LLC&date_received_min=2026-08-26&date_received_max=2026-09-24	0dee42b678003475
fbe3e4b1e797888d	ENCORE CAPITAL GROUP INC.	ENCORE CAPITAL	Debt collection	debt_collection	USA	1,146	1,498	85.71	-23.5	43.99	8	1,337	1,803	100	100	Attempts to collect debt not owed	43.46	Closed with explanation	82.72	2026-09-24	2026-08-26	2026-09-24	2026-07-27	2026-08-25	https://www.consumerfinance.gov/data-research/consumer-complaints/search/api/v1/?size=0&company=ENCORE%20CAPITAL%20GROUP%20INC.&date_received_min=2026-08-26&date_received_max=2026-09-24	38f793311c255595
8fe1f5785b3a54bf	Kriya Capital, LLC	KRIYA CAPITAL	Debt collection	debt_collection	USA	654	632	87.67	3.48	43.71	9	746	734	100	100	Attempts to collect debt not owed	53.75	In progress	99.6	2026-09-24	2026-08-26	2026-09-24	2026-07-27	2026-08-25	https://www.consumerfinance.gov/data-research/consumer-complaints/search/api/v1/?size=0&company=Kriya%20Capital%2C%20LLC&date_received_min=2026-08-26&date_received_max=2026-09-24	928f424e097db247
e2a427ef8ccad9ef	CBC Companies, Inc.	CBC	Credit reporting or other personal consumer reports	credit_reporting	USA	778	831	100	-6.38	43.66	10	778	834	100	100	Incorrect information on your report	48.71	Closed with explanation	54.5	2026-09-24	2026-08-26	2026-09-24	2026-07-27	2026-08-25	https://www.consumerfinance.gov/data-research/consumer-complaints/search/api/v1/?size=0&company=CBC%20Companies%2C%20Inc.&date_received_min=2026-08-26&date_received_max=2026-09-24	37ce2b3b70e90ae5

Profiled Sep 26, 2026 from snapshot 20260926T031548Z-f20c35807504

Measured

Completeness: 100%
Rows: 192
Columns: 28
Columns with gaps: 0

Column	Missing	Distinct	Range	Distribution
pair_idvarchar	0%	232	—	01789406ccfc46671 03d735dcd7f911911 0560c6c28a4e42661
companyvarchar	0%	93	—	WELLS FARGO & COMPANY7 BANK OF AMERICA, NATIONAL ASSOCIATION6 CAPITAL ONE FINANCIAL CORPORATION6
company_canonicalvarchar	0%	84	—	WELLS FARGO7 BANK OF AMERICA6 CAPITAL ONE6
productvarchar	0%	9	—	Credit reporting or other personal consumer reports60 Debt collection43 Checking or savings account24
product_categoryvarchar	0%	12	—	credit_reporting60 debt_collection43 checking_savings24
country_codevarchar	0%	1	—	USA192
complaints_recent_30dbigint	0%	135	25 → 241,733median 89.5	2 outside 1st–99th percentile
complaints_prior_30dbigint	0%	143	19 → 217,010median 134.5	4 outside 1st–99th percentile
share_of_company_recent_pctdouble	0%	188	0.01 → 100median 29.14	2 outside 1st–99th percentile
growth_pctdouble	0%	178	-71.54 → 85.19median -28.57	4 outside 1st–99th percentile
new_pairbigint	0%	1	0 → 0median 0
surge_scoredouble	0%	182	21.65 → 73.54median 31.76	4 outside 1st–99th percentile
surge_rankbigint	0%	220	1 → 192median 96.5	4 outside 1st–99th percentile
company_total_recentbigint	0%	76	100 → 242,348median 372	2 outside 1st–99th percentile
company_total_priorbigint	0%	82	81 → 217,727median 526	1 outside 1st–99th percentile
company_timely_pct_recentdouble	0%	6	0 → 100median 100
company_timely_pct_priordouble	0%	10	0 → 100median 100
company_top_issue_recentvarchar	0%	13	—	Incorrect information on your report62 Managing an account54 Attempts to collect debt not owed32
company_top_issue_share_pctdouble	0%	78	17.36 → 84.26median 27.37	2 outside 1st–99th percentile
company_top_response_recentvarchar	0%	4	—	Closed with explanation129 In progress55 Closed with non-monetary relief5
company_top_response_share_pctdouble	0%	66	37.67 → 100median 76.26	1 outside 1st–99th percentile
asof_datevarchar	0%	1	—	2026-09-24192
window_recent_startvarchar	0%	1	—	2026-08-26192
window_recent_endvarchar	0%	1	—	2026-09-24192
window_prior_startvarchar	0%	1	—	2026-07-27192
window_prior_endvarchar	0%	1	—	2026-08-25192
source_urlvarchar	0%	86	—	https://www.consumerfinance.gov/data-research/consumer-complaints/search/api/v1/?size=0&company=WELLS%20FARGO%20%26%20CO7 https://www.consumerfinance.gov/data-research/consumer-complaints/search/api/v1/?size=0&company=BANK%20OF%20AMERICA%2C%26 https://www.consumerfinance.gov/data-research/consumer-complaints/search/api/v1/?size=0&company=CAPITAL%20ONE%20FINANCIA6
row_hashvarchar	0%	195	—	0173e6af1757f8b11 02d5035e5b2e3b551 038cc2d8f5a1280d1

Point any LLM at the metadata endpoint — the documentation above is machine-readable too (JSON-LD + Croissant).

cURL

curl "https://datazimuts.com/v1/datasets/cfpb_complaint_signals/cfpb_complaint_surge_monthly" | jq '{title, rows, columns_count, license}'

Python

import requests

ds = requests.get("https://datazimuts.com/v1/datasets/cfpb_complaint_signals/cfpb_complaint_surge_monthly").json()
print(ds["title"], ds["rows"], "rows")

# Sample rows for an LLM context window
for row in ds.get("sample_rows", [])[:5]:
    print(row)

API endpoint: https://datazimuts.com/v1/datasets/cfpb_complaint_signals/cfpb_complaint_surge_monthly

Tip: fetch /llms.txt for the full machine-readable catalog.

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Pinned to snapshot 20260926T031548Z-f20c35807504 and its content hash, so readers get exactly the data you used.

APA

CFPB consumer complaint surge intelligence (agent-curated). (2026). CFPB consumer complaint surge intelligence (monthly) [Data set, snapshot 20260926T031548Z-f20c35807504, sha256 f20c35807504]. Datazimuts. Retrieved 2026-09-26, from https://datazimuts.com/en/datasets/cfpb_complaint_signals/cfpb_complaint_surge_monthly?snapshot=20260926T031548Z-f20c35807504

BibTeX

@misc{dz_cfpb_complaint_signals_cfpb_complaint_su_f20c3580,
  title        = {{CFPB consumer complaint surge intelligence (monthly)}},
  author       = {{CFPB consumer complaint surge intelligence (agent-curated)}},
  year         = {2026},
  publisher    = {Datazimuts},
  howpublished = {\url{https://datazimuts.com/en/datasets/cfpb_complaint_signals/cfpb_complaint_surge_monthly?snapshot=20260926T031548Z-f20c35807504}},
  note         = {Snapshot 20260926T031548Z-f20c35807504, sha256 f20c35807504a589b856ae54ae876a18f2b2dc6ef09f46366548e4b4f1ebc788; accessed 2026-09-26}
}

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<iframe src="https://datazimuts.com/embed/chart?dataset=cfpb_complaint_signals%2Fcfpb_complaint_surge_monthly&lang=en&theme=auto&snapshot=20260926T031548Z-f20c35807504&x=company_timely_pct_recent&y=complaints_recent_30d&agg=avg" title="CFPB consumer complaint surge intelligence (monthly)" width="100%" height="380" style="border:0" loading="lazy"></iframe>

CFPB consumer complaint surge intelligence (monthly)

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